Privacy Notice

Bennett Gould & Partners Limited are committed to protecting your personal data and complying with data protection laws. Please read this privacy policy carefully. It provides information about how we use personal data and the rights available to you under data protection laws. If you have any questions or require further information you can email or write to us.

Data Controller

Bennett Gould & Partners Limited

Address: Corinium House, Corinium Avenue, Gloucester GL4 3HX


1. Layered approach

Where you obtain an insurance quotation or purchase an insurance policy from us, we use a layered approach to delivering information about data protection through a brief privacy notice in our Terms of Business document which refers to this more detailed privacy policy. We believe that this approach provides you enough information and signposting, without overloading you.

2. Information we may collect about you

We may collect and process the following personal data about you:

  • Information provided to us through enquiry, application or claims forms, including:
  1. information such as your name, address or contact details;
  2. sensitive information (e.g. details of any criminal or fraudulent behaviour or medical information) obtained either through you or third parties;
  • We may maintain records of any correspondence with you including phone records;
  • Information we collect through cookies. Please see our cookies statement for further information.

3. Why we collect personal data

We are required by data protection laws to have a legitimate reason to process and use your personal data. The main purpose for processing your personal data is for the provision and performance of an insurance contract e.g. reviewing your application, setting you up as a policyholder, administration and maintenance of your insurance policy or in order to process a valid claim.

With regards to ‘Special Category’ data i.e. sensitive information, we must obtain your consent at the point of collecting your personal data (i.e. when you input your details online or when completing a form) in order to process the data unless an exemption for insurance purposes is applicable. In some circumstances, if we do not have your consent to process your data, it may impact our ability to issue you with insurance cover or to handle any claims.

We may also gather personal data for the following purposes:

  • In order to prevent, identify and investigate fraud or any activity that is in the public interest;
  • To defend ourselves against or make any legal claims;
  • Where we have lawful purpose for processing your data e.g. for maintaining our accounts              and records, gathering market intelligence in order to develop and improve our products and services. We will ensure that the processing of your personal data does not affect your rights under
    applicable data protection laws;
  • To comply with a legal or regulatory obligation e.g. where we are required to maintain records of any transactions with you, or for compliance with international legal and regulatory authorities.

For further information on how personal data is used within the insurance market, please see The London Market Core Uses Information Notice.

4. Sharing and safeguarding your personal data

All personal data supplied to us is stored securely and only accessed and used in line with our data protection policies and procedures. Your personal data will only be accessed by our employees or authorised third parties who require the information for their business purposes. In circumstances where it is necessary to share your personal data with a third party, there are contractual agreements in place to ensure the security and confidentiality of your personal data and the information will only be used for the specific purpose for which it has been provided to them. If we have to transfer information to a third country outside the UK/EEA/EU, we will only do so if a similar level of protection applies.

4.1. Our group of companies

We may share your personal data with our group companies and appointed representatives, but only for the purposes laid out in this privacy policy and we will ensure the security of your personal data.

4.2. Authorised third parties

We may also be required to allow authorised third parties, including service providers and suppliers, access to your personal data, for the purposes stated in section 2 of this notice. Any data sharing with third parties will be in compliance with applicable data protection laws.

4.3. Governmental, legal and regulatory authorities.

It may be necessary for us to share your personal data with financial and regulatory organisations (e.g. the Financial Ombudsman Service, the Financial Conduct Authority, and the Information Commissioner’s Office) or law enforcement agencies (including courts) in order to assist them with enquiries, investigations or proceedings and ensure our compliance with our regulatory and legal requirements. As a financial services company, we are required to have certain processes in place with regards to anti-bribery and corruption, money laundering and fraud. If any criminal offence is detected or suspected, we may share data with third parties (e.g. law enforcement agencies, fraud prevention agencies, anti-money laundering agencies) in order to prevent crime or aid investigations if crime is identified. We may also access this data as part of our ‘Know Your Client’ procedures to establish the parties we are dealing with and when assessing a claim payment in order to prevent criminal offences.

5. Marketing

When we contact you, it will either be for reasons necessary to administer your insurance contract or because we have a legitimate interest in marketing related products. For any other marketing it will only be with your consent and you will be able to withdraw your consent or unsubscribe easily at any time.

6. Your rights

  • You can obtain a copy of your personal information from us without charge by contacting us. This may include the right to transfer information to other providers.
  • You have the right to ask us to correct information.
  • You have the right to ask us to delete your information or stop using it, unless it is necessary for us to retain it for insurance or financial purposes as set out in our document retention policy.
  • You may have the right to object if decisions about you are made solely by a computer.
  • You have the right to report concerns to the Information Commissioner or 0303 123

For more information about your rights, please visit the Information Commissioner’s Officer website.

7. Cookies

Your data is not collected, no Cookies are used in this site

8. Other websites

This privacy policy only applies to this website. Our site may contain links to other websites. If you follow a link to any of these websites, they have their own privacy policies and that we do not accept any responsibility or liability for these policies or the site content.

9. Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this website page. 

This privacy policy was last updated July 2023.

10. Contact us  

If you have any questions regarding privacy or how we use personal data, please contact us:

By email:
Or write to: Compliance Department, Corinium House, Corinium Avenue, Gloucester GL4 3HX.

Last updated July 2023.